FAQs

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FAQs

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General

Q. When did Apartment Life start and which apartment communities have CARES Teams?

Q. How is Apartment Life funded?

Q. My city is not listed on the website; can the CARES program be done anywhere else?

Q. What is a referral bonus; how do I refer a friend?

Q. How can I get more information about CARES?

Q. Can I use the online referral form to refer myself?

Application Process

Q. How do I apply to be a CARES team?

Q. I just completed a "Quick App"; what is the next step in the CARES application process?

Q. I am trying to log back in to complete my application and it says the system does not recognize by user name and/or password.

Q. I am having technical difficulties with the online application; who should I contact?

Q. Why is the background check required?

Q. Can I be a CARES Team at my current apartment community?

Q. Can I have a list of the open apartment communities that have a CARES agreement?

Q. Does Apartment Life pay for me to break my lease or for my moving expenses?

Q. How does the Apartment Life staff match me with an open apartment community?

Q. How long does the application process take to complete?

Q. My current lease is not up for 3-6 months, should I go ahead and apply?

Q. What is an “out of driving distance” applicant?

Q. I am an “out of driving distance” applicant; how is the application process different from me?

Team Specifics

Q. Why do I need a teammate; who can be my teammate?

Q. Does Apartment Life help match single teammates?

Q. Can CARES Teams have children?

Q. Can CARES Teams have pets?

Q. Which people do well as a CARES Team?

Q. How long do I have to commit to the program?

Q. What responsibilities do I have as a team?

Q. Do I have to pay for the events that I plan at the apartment community?

Q. Are CARES Teams considered employees?

Q. Can we be a team if both of us work full time?

Q. Do I need additional sources of income while being a team?

Q. Do CARES Teams pay a security deposit or application fee when moving into their new apartment?

Q. What type of apartment is provided and what are my expenses?

Bray, John & Cassandra.jpg

For my wife and I, CARES has been a chance to strengthen our marriage as we serve side by side in our community. It is such a great pleasure seeing God work through us as a team!"
John & Cassandra
Dallas/Fort Worth, Texas

Webb, Andy & Maxwell, Jonathon.jpg

Before CARES, we were always busy going to a myriad of church activities and Christian concerts. We stayed so busy in the Christian community that we had become isolated in our own subculture. Being a CARES Team has allowed us to break out of the Christian bubble and to engage real people right where they are in their life journey.
Andy W. & Jonathon M.
Atlanta, Georgia

Davis, Paul & Kay.jpg

CARES came at the perfect time in our lives. With retirement, we now have the time and ability to fullfill our dreams through the true meaning of service to others. Serving comes in so many ways, whether it is a planned event or a neighbor asking for prayer and support during a difficult time.
Paul & Kay
Dallas/Fort Worth, Texas

Vazquez, Victor & Linda.jpg

CARES has given us a structure to live out what we have always believed...which is every human encounter and interaction, even the most seemingly mundane, has a special purpose in light of God's love and mercy. CARES helps us focus on the deep richness of everyday life - even something as simple as saying "Hello!" to our neighbors.
Victor & Linda
Houston, Texas

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